Revenue Acceleration Unit – Live Lead System (RAU-LLS)

Description

The RAU-LLS is a crucial internal tool designed to streamline lead processing for call agents. Its primary goal is to present qualified leads to agents in a rapid, sequential manner, enable efficient dispositioning, and maintain an accurate, real-time record of agent activities within a Google Sheet. The system aims to maximise agent call-per-hour efficiency and improve lead management.

Role: Fullstack developer

Status: Completed

Solution Implemented

Provide a secure login for agents and admins. Present qualified leads to agents one at a time. Enable fast, intuitive lead dispositioning—real-time synchronisation of lead statuses with Google Sheets. Allow administrators to manage agents and configure the Google Sheet data source.

Video Demo